Returns & Cancellation

Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room for return instructions.

A 15% restocking fee will be applied to all canceled orders.

Julie Planiden
March 26, 2015 | Julie Planiden

Codfathers Seafood, Kelowna

If there was ever a "codfather" it is Jon Croft owner of Codfathers Fish and Seafood market. Be sure to stop by the Croft's Kelowna store for all of your sustainable ocean products.  Continue »

Instagram Feed

Our latest tweets

vinesanddesigns profile
@SandraOldfield #BCWineChat A9: I've consumed most of them this past year. There's just one more #magnum of @BlueMtnWinery #PinotNoir left.
HughKruzel profile
RT @BlueMtnWinery: The tasting room is now open 7 days a week, and Okanagan Wine Festivals Spring Wine Fest continues into the... http://t.…

Join us

Share or like Blue Mountain at the following social media sites for all of the latest updates.